What the warranty covers
Every pair comes with our One-Year Limited Warranty, covering defects in materials and workmanship. If something fails that shouldn't have, we'll take care of it.
It doesn't cover the ordinary stuff: scratches from everyday use, accidents, or damage from misuse. Those things happen, but they're not defects.
How to file a warranty claim
Warranty claims are processed through our online portal. Choose the warranty option and add a few photos of what's going on. If you have questions, email support@torqueoptics.com.
Returns and warranty claims
A return is for the first 30 days, when the pair just isn't right for you. A warranty claim is for when something's wrong with the pair itself, any time in the first year.
Not sure which one you've got? Start in the portal either way and we'll sort it out with you.