Shipping Policy

Once a package has been picked up by the carrier, we cannot change the shipping service, intercept the package, or control when it arrives. Please double-check your shipping address before placing your order.

Orders ship from our fulfillment center in Nevada. Please allow 1 to 3 business days for your order to be processed before it ships. We process orders Monday through Friday, excluding federal holidays. Orders placed on weekends or holidays begin processing the next business day.

Shipping speed applies once your order ships. Choosing a faster shipping option shortens delivery time, not processing time.

Free standard shipping on orders of $100 and up

Every pair of Torque sunglasses qualifies, since every pair is priced over $100. Standard orders ship by USPS, UPS or FedEx, depending on your location and the best available service. Once shipped, standard orders generally arrive in 3 to 7 business days. Carriers do not guarantee delivery dates for ground services.

Orders under $100

Orders under $100, such as accessories or apparel without sunglasses, ship standard for a flat $8.00.

Expedited and overnight shipping

• Expedited Shipping, $13.00: arrives 2 to 3 business days after your order ships.
• Overnight Shipping, $50.00: arrives the next business day after your order ships.

Expedited and overnight orders ship by USPS, UPS or FedEx, using the carrier that offers the selected speed at the best rate. Delivery estimates are not guaranteed. Expedited and overnight shipping charges are not refundable when a delay is caused by the carrier, weather or other events outside our control.

You will receive an email with tracking information as soon as your order ships.

We currently ship within the United States only.

Once your order is picked up by the carrier, we can't change the service, intercept the package or control its arrival, and carriers do not guarantee delivery times. If you added Checkout+ at checkout, file a claim through the link in your order confirmation email for a fast replacement or refund. If your tracking hasn't updated in 7 days, email support@torqueoptics.com with your order number.

If your order arrives damaged, contact us within 7 days of delivery with your order number and photos, as described in our Return and Refund Policy.

If a package is returned to us because of an incorrect or incomplete address, we will contact you to arrange reshipment. Additional shipping charges may apply.

Email support@torqueoptics.com and we will help.